Sales Policy of Smileyyhair

Effective Date: January 2, 2025

At Smileyyhair, we strive to offer a seamless shopping experience and high-quality products tailored to your hair care needs. Please review our sales policy to understand the terms and conditions of purchasing from our store.

1. General Terms

  • By placing an order on smileyyhair.com, you agree to the terms outlined in this policy.
  • All prices are listed in USD and are subject to change without prior notice.

2. Order Placement

  • Orders can be placed through our website at any time.
  • Once an order is placed, you will receive a confirmation email with details of your purchase.
  • We reserve the right to cancel or refuse any order if fraudulent activity or violations of our policies are suspected.

3. Payment Terms

  • We accept all major credit cards, debit cards, and other payment methods displayed on our checkout page.
  • Payment must be completed before the order is processed.

4. Shipping and Delivery

  • Orders are shipped within 1-3 business days of payment confirmation. Delivery times may vary based on your location.
  • Shipping fees are calculated at checkout and depend on the shipping method selected.
  • We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

5. Taxes and Duties

  • Applicable sales tax will be added to your order based on local regulations.
  • International orders may be subject to customs duties and taxes, which are the buyer’s responsibility.

6. Product Availability

  • We strive to keep our inventory updated. However, in rare cases, an item may become unavailable after your order is placed. If this occurs, we will notify you and provide options for substitution, backorder, or refund.

7. Discounts and Promotions

  • Discounts, promotional codes, and sales are subject to terms specified at the time of the offer.
  • Discounts cannot be combined unless stated otherwise.

8. Cancellations

  • Orders can be canceled within 24 hours of placement, provided the order has not been shipped.
  • To request a cancellation, contact us at info@smileyyhair.com or call (201) 869-6024.

9. Liability

  • Smileyyhair is not liable for any misuse of our products. Please follow the usage instructions provided.
  • We are not responsible for delays or damages caused by factors beyond our control, including but not limited to shipping disruptions or natural disasters.

10. Contact Us

If you have any questions or concerns about our sales policy, please contact us:

  • Email: info@smileyyhair.com
  • Phone: (201) 869-6024
  • Address: 118 65th St, West New York, New Jersey (NJ), 07093

Thank you for choosing Smileyyhair. We value your business and look forward to helping you achieve beautiful, healthy hair!